Pinch

Following a full rebrand, Pinch needed their extensive suite of 60+ transactional emails to reflect their newly elevated visual identity. These emails spanned both client and provider experiences and were critical touchpoints that required a thoughtful redesign to align with the brand’s refined, clinical positioning.

We redesigned and rebuilt Pinch’s complete transactional email system, ensuring every client and provider facing message aligned with the new brand. All 60+ emails were carefully designed and programmed in Customer.io, delivering a cohesive and polished communication experience that supported Pinch’s premium in home med spa offering.